IS THE FLEETUP ELD A DEVICE OR AN APP?
The Electronic Logging Device itself is a device that is plugged in to the vehicle. However, your drivers will be accessing their logs through the FleetUp HOS Companion App. Our device is compatible for those with these operating systems or higher: Android 4.0 and iOS 7.1.
WILL MY DRIVERS NEED TO REMEMBER TO TURN ON THE FLEETUP DEVICE/APP?
The device is installed in the vehicle and should not be removed. Drivers will not need to "turn on" the device. As for the FleetUp HOS Companion App, yes drivers must sign in.
Drivers need to sign in and select the vehicle they are going to operate. As per FMCSA rules, drivers need to fill out their pre-trip inspection reports and certify their logs on a daily basis. Because we allow our drivers to do those items from our app, your drivers should be logging into the app every day they drive.
DOES EACH DRIVER NEED TO HAVE A LOGIN?
Yes, each driver will be assigned a username and password for the app. You as the owner or fleet manager will be able to create these unique usernames and passwords.
WILL THE VEHICLE SIMPLY TURN OFF IF THE FLEETUP ELD IS NOT WORKING?
No, the ELD is a passive device; it cannot override the vehicle in any way. Our device and app work independently. Our device will continue to work if the OBD port has power and the device is plugged in. If the driver's phone battery dies and he or she does not have access to the app, edits can be made online.
DOES THE FLEETUP HOS COMPANION APP NOTIFY THE DRIVER BEFORE A VIOLATION OCCURS?
There is an option for the driver to receive a notification when he or she is close to triggering a violation. The driver can customize when to receive an alert.
HOW MANY PEOPLE CAN ACCESS A FLEETUP ACCOUNT AT ONCE?
Your account is accessible via any web browser — multiple people can be logged in to the platform simultaneously. FleetUp Administrators can define what type of account is created: drivers, managers, regional managers, etc.