Can I downgrade my service due to financial hardship?

A: Our goal is to give you the ultimate customer experience. We understand that some things are beyond your company’s control. Should you need to discontinue your subscription, contact your Customer Success Specialist.

What happens if I pay my bill late?

A: If you haven’t paid your bill for 90 days, your devices and account will be shut down. Your bill will be sent to collections if you don’t make partial or full payment of your balance.

How can I pay my bill?

A: We accept auto-pay, checks, and “payment link” with debit cards, credit cards, or bank account numbers.