A: 3 to 7 days after your contracts are signed, devices will be installed and sending data to your FleetUp Performance Platform.
Delivery
What information does FleetUp need before devices can be shipped?
A: We need to know:
- Which products you want.
- How many products you want.
- Which services you want.
- Your delivery address.
- A primary contact’s name, phone number, and email address.
- If you’re receiving our 3NW (Intelligent ELD), we need the VIN number of the vehicle in which it will be installed. (If you don’t have the vehicle’s VIN number, we can use its year, make, and model).
Can FleetUp ship overnight?
A: Yes. The extra shipping fee will be added to your monthly invoice.
How quickly does FleetUp ship?
A: If contracts are signed before 2 pm PST, devices will be shipped that day. If contracts are signed after 2 pm, devices will be sent the next business day.