Cut Detention Time Now
The next generation of mobility tech is decreasing
the unprofitable hours drivers spend waiting in line.
Between 2014 and 2018, delays
of more than 6 hours increased by
Waiting at loading docks costs
truckers more than
$1 billion annually.
How to Reduce Detention Time
with Mobility Tech
Add “Geofencing” technology to your fleet. (“Geofences” let you create custom digital borders around any area on a map, then monitor your vehicles’ activities within those borders.)
Create digital geofences around each of your customers’ loading docks.
Calculate each customer’s average detention time.
Create a non-confrontational strategy for talking to customers with longer-than-average detention times.
Use geofence data to show customers that their detention times are longer than normal. Politely explain how this impacts your business.
If customers don’t improve detention times, consider creating a new pricing structure that charges more for overlong detention.
A common detention time charge is between $30 and $90 per hour, for every hour over the first two hours a driver is waiting to unload.
If a customer’s detention time doesn’t improve, calculate how much money you lose waiting at their sites. If you can increase profits by serving other customers faster, consider severing the relationship.