Customer Service GPS Technology: Keep Clients Happy with Live ETA
73% of clients will spend more on services that offer full transparency. When you add customer service GPS technology to your fleet, you give clients exactly what they want.
FleetUp’s Live ETA is a premium customer service tool that makes clients choose you over your competitors. It’s an easy-to-use technology that sends real-time arrival updates to customer email addresses. If clients want to know when their delivery will be at their door, all they have to do is click the emailed link and take a look.
How Our Live ETA Works
FleetUp users can send customers live ETA by:
1. Go to the “Map” tab.
2. Click the box to the left of the vehicle you want to share.
3. Click the “Live ETA” button.
4. Type the address into the “Destination Address” field.
5. Click the green magnifying glass icon.
6. Click the green email icon.
7. Add the client’s email address.
8. Click “Send Email.”
Now, your customer can check their shipment’s real-time ETA by clicking the link you just shared.
Use Live ETA Now
Give your customers a premium feature that will make your business their first choice. Log into the FleetUp Performance Platform and try it out!